Client Reviews at Hair by Elements Salon

We love to hear about your experiences in our salon.  If you love your hair cut, colour, extensions or treatment, or maybe you had exceptional customer service… we would be delighted to hear from you.  Please use this page to post your review of Hair by Elements Hair Salon in Bishop’s Stortford.   Thank you!

As well as the reviews on this page, we also have lots of lovely reviews which you can view here.



131 reviews with an average rating of 5.0
Salon Review
Jane Peck
10 years younger Thanks to Shane's help and expert cutting I feel fab. Hopefully I can keep my hair looking this good. Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Ana Marinescu
Poor this time Tamzin was a bit abrupt/ aggressive…and although I complained a couple of times she kept on pulling my hair/ scratching my scalp with her nails. My overall experience with her wasn’t very pleasant. I love Elements but next time I ll for Shane to be available Service:5 Value:4 Result:3 Cleanliness:4 Atmosphere:4
Salon Review
Alison Creagh
Hair colour and cut 21/06/2021 I tried a semi permanent colour at the salon for the first time and the colour is wonderful. The staff were so helpful and knowledgeable. I love my new hairstyle as well. I've had several inches of lockdown frizzy hair cut off and my hair looks fresh and shiny and suits my face better without being too short. Lovely experience and my stylist Shane is excellent. Thankyou! Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Joanne Martin
Amazing Absolutely love the colour, you created magic yet again. Stunning cut and blow dry too. Thank you Tamzin xx Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Emma Williams
Amazing hair day Well as always totally amazing experience with my gorgeous Ben who just does the most fabulous job on my hair……….. he is the most caring soul, beautiful inside and out and full Of fun x x x Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Julia Lammin
Colour Loved my hair, so pleased with the colour .as always with Gemma.. Great salon Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Mandy Atkinson
FABULOUS! As always, a fabulous experience with the ever wonderful Ben! Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Monica Goitiandia
Great, as always From the moment you step into Elements to when you leave, you feel welcome. The atmosphere in the salon is fantastic as are the anti-COVID measures in place. Ben is excellent at everything he does and treats you as a friend not just a client Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Helen Dobbyn
Outstanding For my hair with Ben & nails with Elaine My Happy Place always made to feel so welcome both are Amazing Ambassador’s for Elements very proud to be cared for by them. Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Deb Savill
Cut and style Outstanding as always. Gemma does a fantastic job, a cut that will last lock down. Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Debbie Perry
Colour & Cut Absolutely amazing service, very professional & an amazing colour & cut, staff very friendly & make you feel welcome highly recommend them.. Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Angie Wardle
New hair colour I had such a great time having my hair done today as always at Elements. I felt spoilt and pampered and Katie was fantastic. She listened to what I wanted, and she was lovely to talk to. I love having my hair cut and coloured but it's the whole experience that I enjoy the most Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Laura Loveday
Superb Salon Experience - Dramatic change Went for a dramatic change and couldn’t be happier. Melissa instantly made me feel at ease when I went in for my consultation and continued to make me feel like I was is safe hands as she chopped off my long hair and brought out the clippers. The colour and cut she achieved is perfect, exactly what I wanted. I love the atmosphere at Elements everyone is so friendly and very supportive. I have always experienced fantastic service and come out feeling great about my hair. I look forward to my next visit. Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Alana Young
Fantastic Salon From the moment I booked my appointment the team were brilliant. I was asked to have a skin test as I hadn’t had my hair coloured since before lockdown and was also sent all the paperwork needed via email which gave me plenty of time to digest the information and costs. On the day of my appointment Katie then went over everything again to check that I understood that due to it being the first time that I had had my hair coloured since lockdown they would need to use more product and more time to achieve my desired results and that I was happy to proceed which I was. The whole time I was there I felt safe with the Covid measures the salon have put in place and well looked after by the whole team. Considering the impact the past year has had on small independent businesses I think Elements have done an amazing job to continue to provide an amazing service to it’s clients and I’m so happy with my amazing new hair that I will continue to support this local salon. Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Mandy Overton
New client My first visit to Elements. I was very impressed with Shane and he made me feel assured that he knew what I needed and did his best to achieve this. thank you Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Lauren Mcckoskey
LOVE MY NEW HAIR Visited the salon for the first time today and was treated so well! Katie was so friendly and went through all options with me to make sure I was happy. She has done a BEAUTIFUL job on my hair, I absolutely love it and cannot recommend her enough! Thank you Katie 🙂 Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Louise Umbra
Cut and blow dry Very lovely lady always gives a great haircut and a superb service highly recommend Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Cheryl Kaley
Best Hairdressers in Stortford Just had another wonderful hair experience at Elements. The staff are so friendly and welcoming and Ben is just THE BEST. He always listens to what I want and translates it into an amazing style/ cut. He’s so talented, I always walk out of the salon with a smile on my face. Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Ildiko Kanoc
Amazing service, beautiful haircut I've just realized that i forgot to ask my stylist's name, although i enjoyed my visit in the salon today. The atmosphere was amazing. They really do care about comfort and wellbeing. Beside of the beautiful haircut i've got some handy advices and i've been offered refreshments too. I was really surprised how easy it was to make an appointment even in the "happy hour". My stylist really took his time and worked extra thoroughly. I am really overjoyed to cut my hair today in Elements. I would definitely choose them again! Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
Salon Review
Ana Oliver
Great service! It was lovely seeing Anastasia after 9 long months!! As usual she offered a very personal experience. Fantastic service, quick, safe, all very smooth and practical. Salon was very clean and comfortable. Kudos to everyone! Service:5 Value:5 Result:5 Cleanliness:5 Atmosphere:5
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Where We Are

Hair by Elements

Looking for our Beauty Salon?

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

info@hairbyelements.co.uk

01279 505151 / 506010