Your New Client Journey
Quick Takeaways
Every new client receives a personalised consultation
Patch testing helps keep colour services safe and effective
We create bespoke colour and styling plans around your goals
Expert advice helps you achieve results that suit your lifestyle
Davines products help maintain healthy hair between appointments
Our friendly team supports you every step of your hair journey
Your New Client Journey at Hair by Elements in Bishop's Stortford
Hair by Elements makes finding a new hair salon simple, welcoming and stress-free. Whether you want a fresh haircut, a colour transformation, hair extensions or expert advice, our team will guide you through every step of your hair journey. Most importantly, we take the time to understand your goals so we can create results that work for your hair, your lifestyle and your confidence.
Call us on 01279 505151 / 01279 506010 or book your bespoke hair appointment online.
It All Starts With A Conversation
Choosing a new hair salon can feel daunting. After all, you want to trust the person looking after your hair.
That's why every new client journey starts with a consultation. We take the time to get to know you, understand your concerns and discuss your hair goals in detail.
Perhaps you want brighter blonde tones. Maybe you're considering hair extensions. Alternatively, you might simply want healthier hair or a style that's easier to manage.
Whatever your goals, we'll help you create a plan to achieve them.
Personalised Advice Makes All The Difference
No two clients are the same. Therefore, no two consultations should be either.
During your consultation, we'll discuss your current hair routine, colour history, maintenance preferences and desired results. We will also assess the condition of your hair and recommend the most suitable services.
As a result, you leave with a clear understanding of what is possible and how we can help you achieve your hair goals.
Safe Colour Services Start With Patch Testing
If you're booking a colour service, we may need to carry out a patch test before your appointment.
Patch testing helps us ensure your colour service remains safe and suitable. Furthermore, it gives us an opportunity to discuss colour choices, timings and maintenance before your appointment date.
This simple step helps create a smoother salon experience and allows us to focus fully on achieving beautiful results.
Creating Your Bespoke Hair Plan
Once we understand your goals, we can recommend the best route forward.
This may include:
A new haircut or style
Hair colour services
Hair treatments
At-home haircare recommendations
Rather than taking a one-size-fits-all approach, we create a bespoke plan that works specifically for you.
Enjoy The Hair By Elements Experience
When appointment day arrives, it's time to relax and enjoy your experience.
Our team focuses on exceptional service, expert advice and attention to detail throughout your visit. We want you to feel comfortable, confident and excited about your new look.
Many of our clients first visit us for a single appointment and then continue their hair journey with us for years.
Looking After Your Hair At Home
Beautiful hair doesn't stop when you leave the salon.
That's why we'll recommend the right products to help maintain your results between appointments. We love Davines products because they support healthy hair while delivering professional results at home.
With the right routine, you can keep your hair looking healthier, shinier and easier to manage every day.